Brock H
GILMER, TX | 2024 Buick EnvisionAugust 26, 2025Tim Capps and Scott Yielding went above and beyond to ensure that I had the best deal possible.Response from Gabriel/Jordan Buick GMC
August 28, 2025Thank you for sharing your experience! We’re thrilled to hear Tim and Scott went above and beyond to get you the best deal possible. We’ll be sure to share your kind words with them, and we appreciate you choosing us! Best, Tim Capps DealerJames B
RICHARDSON, TX | 2022 Buick EnvisionAugust 23, 2025We purchased a previously owned 2022 Buick Envision on a Friday in July 2025. We had done business with Gabriel/Jordan Buick/GMC for over 20 years and six cars. Two days after we made our purchase (after church!) the car would not start! It turned out to be a defective fuel pump! The dealership brought us a 'loaner car' and towed our car back to be fixed. It was excellent service and confirmed our loyalty to Gabriel/Jordan.Response from Gabriel/Jordan Buick GMC
August 28, 2025Thank you for sharing your experience and for your incredible loyalty over the past 20+ years! We’re sorry for the issue with your Envision, but we’re glad our team could quickly get you a loaner and take care of the repair. It means a lot to hear that our service reaffirmed your trust in Gabriel/Jordan. We look forward to serving you for many more years to come! Best, Tim Capps DealerJames S
TYLER, TX | 2023 GMC Sierra 1500August 22, 2025I travel from Tyler to Kilgore so that I may experience the Best dealership, Gabriel/Jordan Buick GMC ! They have the Best service department in East Texas ! The Service Professionals here are trained to spot all sorts of problems that you may encounter with your vehicle. These Service Technicians will diagnose service problems you may not even know you needed ! These Great Technicians are through, clean, and amazingly Fast ! So if you're looking for a Great Dealership and the utmost Service Provider, one you can completely Trust, it is well worth your time to make a trip over to Kilgore TX and see the Fine Folks at Gabriel/Jordan Buick GMC. Which has been a Trusted Name in East Texas many many years ! Super Place BIG FIVE STARS ! ! ! Keep up the Good work Guys !Response from Gabriel/Jordan Buick GMC
August 22, 2025Thank you so much for such an incredible review and for making the drive from Tyler to see us. It means the world to know our service team continues to earn your trust and confidence. We’re proud of our technicians and their dedication to providing thorough, fast, and reliable care. Your loyalty and kind words are truly appreciated. We’ll be here anytime you need us! Best, Tim Capps DealerRachel H
KILGORE, TX | 2023 GMC AcadiaAugust 16, 2025Everytime I come everyone is so nice it makes u only wanna come here Adam and Paula kno me by face and name super welcoming … never have to wait long always a good visit!!!!Response from Gabriel/Jordan Buick GMC
August 23, 2025We’re so happy to hear this! Adam and Paula will be so glad to know you feel welcomed and recognized each time you visit. It means a lot that you choose us and always have a smooth experience. Thank you for trusting us—we look forward to seeing you again soon! Best, Tim Capps DealerTeresa H
KILGORE, TX | 2021 GMC AcadiaAugust 12, 2025Your service department is outstanding! I brought my vehicle in without an appointment as I was having an issue. They were able to work me in, got to the root of the problem and had me driving my car back out all in the same day. They are always customer friendly and I wouldn’t use any other dealership! Highly recommend!!Response from Gabriel/Jordan Buick GMC
August 23, 2025Thank you so much for sharing your experience! We’re glad we were able to get you back on the road quickly and that our team could take care of you. We truly appreciate your recommendation and look forward to helping you again whenever you need us! Best, Tim Capps DealerRobert F
HALLSVILLE, TX | 2024 GMC Sierra 3500 HDJuly 23, 2025It was all goodResponse from Gabriel/Jordan Buick GMC
July 30, 2025We love hearing that—thanks for coming in and sharing your experience! Best, Tim Capps DealerBrandi H
OVERTON, TX | 2025 Buick EnvistaJuly 23, 2025Great!Response from Gabriel/Jordan Buick GMC
July 30, 2025Thank you so much for the wonderful feedback, Brandi! We hope to be of service to you again very soon! Best, Tim Capps DealerSteven L
KILGORE, TX | 2023 Buick EnclaveJuly 21, 2025Even though I scheduled the service at the wrong dealership they got me in with no issues.Response from Gabriel/Jordan Buick GMC
July 30, 2025We’re happy we could get you taken care of without any trouble. Thanks for rolling with the mix-up and for your kind words! Best, Tim Capps DealerJames M
HALLSVILLE, TX | 2024 GMC Sierra 1500July 11, 2025Great ServiceWilliam E
TYLER, TX | 2025 GMC Sierra 1500July 8, 2025Crystal Scott Green was my sales rep and she did an amazing job. Very professional, helpful and attention to details. Also, follow up after the sale to make sure my experience was wonderful. I would recommend Gabriel Jordan GMC to anyone looking to buy their next automobile.